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| Shipping & Returns |
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| We will ship your order upon confirmation of your credit card approval, or clearing of your mailed check. Costs are calculated automatically by the shopping cart, including tax and delivery charges.
Most items are shipped UPS ground and take 6 days to be received within the US, and can vary internationally up to 30 days.
Items can be returned if they are defective, or due to dissatisfaction. To receive a refund, you must contact us directly by e-mail or phone to receive a return merchandise authorization. Items posted for return within 30 days of the purchase date will be refunded, minus a 10% restocking fee. To avoid pirating of tapes, order with more than two unwrapped tapes cannot be accepted for return. |
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